MISSION

We will continually promote a lifestyle of support, respect, trust, learning and involvement for vulnerable people in the communities they live.
We will be proactive, open, transparent and honest in the way we do things.

VISION

To remain at the forefront of empowering individual’s with a learning disability and autism to live a life they choose.
To be a preferred provider across Bedfordshire, providing exceptional outcomes for the people we support.

​VALUES

We keep the person at the centre of everything we do and empower them to live a life they choose.
We believe our staff are vitally important and therefore providing a supporting, encouraging, learning environment is paramount.
We work in partnership with individuals, families, friends and their support systems.
We pride ourselves in the proactive, open, transparent, honest way we do things.

OUR BUSINESS CULTURE

Commitment. We are committed to Foxglove’s vision, mission, values and business culture.

Reliability. Foxglove rely on its team members being in the right place at the right time to enable our individual’s to live a fulfilling life.

Honesty. Being open and honest with our fellow team members as well as all our stakeholders.

Inventive. Bringing forward new ideas of innovation and improvements is encouraged.

Integrity. We deliver on our promises. Changing circumstances can challenge our promises, but we respond at the earliest opportunity to find a resolution. We pride ourselves on doing the right thing.

Team Work. We encourage and help our staff teams to achieve and continually improve their performance and training.

Performance. Measuring business performance is paramount to the success of the companies. This includes measuring team and individual performance in a continual support system. We show appreciation and reward when others have gone above and beyond their duties.

Risk Taking. We encourage and support positive risk taking that will benefit both the people we support and the company.

Homes. We aim to provide care and support that involves and engages the individuals we support, their families and other outside bodies.

Communication. We ensure all forms of communication are used effectively and efficiently to create a friendly and informal atmosphere. We take responsibility for the responses to our communication.

Sustainability. We always ensure that any decisions we make result in sustainable outcomes for the future of our homes and the people we support.

Systems. We always look to the systems first for solutions, if a challenge appears we use a system correction before looking for a people correction.

Every person with a learning disability is a unique individual and The Supported Living Service is set up to respond to individual needs in a meaningful, person-centred manner.

This process begins with a comprehensive needs-led assessment prior to admission.

• Staffing to meet the needs of Individuals for 365 Days of the Year
•  24 Hour On-Call Support Service
•  Fully Trained Support Staff
•  Fully Trained Support Staff in Epilepsy Awareness/VNS
•  Fully Trained Support staff in Autism
•  Fully Trained Support Staff to deliver standards for all forms of disabilities
•  Fully Trained Staff to deliver Daily Living Skills to the Service Users and are aware of the importance of maintaining
•  Dignity and Privacy always
•  Meal preparation
•  Domestic tasks
•  Shopping
•  Access to community and social inclusion

A Service user plan is produced through consultation with each user, including information about care needs, wishes ‘, preferences and personal goals.

Our service caters for adults who because of physical and/or mental incapacity require support within their own Service. Our aim is to offer a flexible package of support, which will suit individual needs – just when it is required.

Our Service Users will have access to support 7 days a week.